Our Administration staff have all been trained to become ‘Care Navigators’ in line with East Riding of Yorkshire CCG’s ‘Get Help Sooner’ initiative.
The next time you contact us to book an appointment a specially trained receptionist will ask you some basic questions about your condition. With this information and access to a local directory of healthcare services, they can provide you with options for seeing a healthcare professional or service that is more appropriate for your condition. This means you don’t have to wait to see your doctor first.
It’s your choice… you can Get Help Sooner.
Services available are:
Minor Eye Conditions
Urgent Treatment Centres
Further information regarding the services and ‘Get Help Sooner’ can be found on the CCG Website.