Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• using the NHS website or the NHS App at any time
• using our online system at any time (find out how to get access)
• using our online form
• emailing us at cranwell.medical@nhs.net

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also bring the paper form to the surgery during our opening hours.

Collecting your prescription

Dispensing patients can collect prescriptions from the pharmacy in 3 working day. Non dispensing patients can collect prescriptions in 2 working days.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

We have no control over the dispensing times of nominated pharmacies.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription phone us on 01377 243055 during our opening hours.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out about prescription charges on the NHS website.

What to do with old medicines

Take it to the pharmacy you got it from. We do not accept old medicines at the practice. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

You can find a pharmacy on the NHS website.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.