Complaints, Concerns or Compliments

We welcome suggestions as to how we might improve our services to you.

Please write to the Practice Manager, Elizabeth Dalton.

If you have any complaints, concerns or compliments about the
service that you have received from the doctors or staff working for this practice, please let us know.

Complaints can be made either in person or in writing.  If you wish to complain verbally in person please ask to speak to a Manager

If you wish to complain in writing please address your letter to
Elizabeth Dalton, Practice Manager.

In either case please give as much information as you can in order to help us resolve your complaint more easily.

Further information on how your complaint will be dealt with can be found in the Practice Complaints Leaflet, available from reception.

Where Are We?

The Medical Centre – Driffield Surgery
Cranwell Road
Driffield
YO25 6UH

The Medical Centre – Wetwang Surgery
48 Southfield Road
Wetwang
YO25 9XX

NHS England

Details of primary medical services in the area can be obtained from NHS England:

Website:       www.england.nhs.uk
Telephone:   0300 311 22 33
Email:           england.contactus@nhs.net
By post:        NHS England
PO BOX 16738
Redditch
B97 9PT